Housing Case Manager (HCM)
General Statement of Responsibilities
The primary role of the Housing Case Manager is to assist low-income, HIV+ persons locate, secure, and maintain decent and appropriate housing with the ultimate goal of ensuring that HIV+ persons are able to maintain stable housing arrangements and remain with the care systems.
Essential Job Responsibilities Include:
Conduct intakes and housing assessments, develop and implement housing service plans.
Advocate on behalf of clients to link them to housing services in the Greater Cleveland community.
Assist clients in accessing government benefits for housing needs.
Work with client’s loved ones to develop a comprehensive support system.
Coordinate with medical case managers, community agencies, services and medical personnel to serve clients.
Conduct outreach into the Latino community to engage individuals in the case management program.
Follow housing case management guidelines established by the Ryan White, Part A Office.
Maintain client/service data information and complete reports and documentation.
Participate in relevant meetings and activities of Nueva Luz Urban Resource Center.
Attend Ryan White Meetings, Network Meetings and other relevant meeting(s).
Perform other duties as assigned by the Director of Services.
Essential Competencies Include:
Excellent oral, written and listening communication skills; ability to work with diverse groups and across all levels of organizations with a commitment to teamwork; effective public speaking and presentation skills; ability to track and maintain accurate records; knowledge of health and social issues, policy and politics; demonstrated experience with goal setting, setting priorities, decision making, and problem solving; detail oriented; track record of reliability, creativity, versatility, and initiative; knowledge and proficient use of Windows Office (Microsoft Word, Excel, Access, Power Point, Outlook) and internet; current Ohio driver’s license.
Licensed Social Worker (State of Ohio) preferable.
Fluent in Spanish.
Knowledge of HIV issues and sensitivity to needs and concerns of people with HIV/AIDS.
Work experience in advocacy service, case management, or similar work with the public in a direct service setting.
Experience working in a non-judgmental and supportive capacity with clients who experience psychiatric disabilities, chemical dependency, and/or life challenging diseases.
Interested parties should respond in writing with a cover letter and resume, including salary expectations.
Submit applications to
2226 West 89th Street
Cleveland, OH 44102